How GlaxoSmithKline Empowered IT Staff To Save ~$1 Million In PC Energy Costs
I recently recorded a podcast with GlaxoSmithKline (GSK), the global pharmaceutical company, and their success story of implementing a PC power management initiative that is expected to cut energy...
View ArticleIs Disposing Of, Reselling, Or Recycling End-Of-Life IT Equipment Really...
Yesterday, I participated in one of the regular content planning sessions for us analysts on Forrester's IT Infrastructure & Operation's Research team. Similar to investment managers and their...
View ArticleAre You Attending Interop New York 2010? If So, Forrester Will See You There
Despite its networking roots, today's Interop events have evolved to address an expansive range of IT roles, responsibilities and topics. While networking managers will still feel at home in the...
View ArticleApply A “Startup” Mentality To Your IT Infrastructure And Operations
Cash-starved. Fast-paced. Understaffed. Late nights. T-shirts. Jeans. These descriptors are just as relevant to emerging tech startups as they are to the typical enterprise IT infrastructure and...
View ArticleWhat Is Your IT Strategy To Win In The Age Of The Customer?
Consider the following scenario: It's a hot summer day and a prospective customer walks into your store to buy an air conditioner. He evaluates several models and then buys one -- but not from you. It...
View ArticleIs IT Infrastructure & Operations Still Relevant In “The Age Of The Customer”?
Yes, but you must adapt by demonstrating your ability to drive business growth and differentiation, not just cost savings and uptime. Here's a personal example of a much broader trend as to why this is...
View ArticleHow To Stop Your Customers From "Cheating" On You
About five months ago, I "broke up" with T-Mobile in favor of AT&T. I was a T-Mobile customer for six years on a very competitive service plan. But none of that mattered; I wanted an iPhone, and...
View ArticleFrom The Inside Out: Building A Customer-Centric Infrastructure
Whether or not IT Infrastructure and Operations (I&O) leaders believe they are well-positioned to support customer growth, the business does. Their expectations are high, and they firmly believe...
View ArticleTo Better Compete Into 2012, Infrastructure And Operations Leaders Must Do...
As the saying goes, "If you're not different from your competition, by definition you can't be better." IT infrastructure and operations (I&O) leaders should take this to heart. In 2012, we enter...
View ArticleRethinking Your IT Infrastructure And Operations: Q&A With Christophe...
If you're interested in how to rethink your approach to IT infrastructure and operations (I&O) to help your business better compete, I encourage you to read on . . . As I prepared for Forrester's...
View ArticleNo “Leaders” Of Data Center Networking And Hosted Private Cloud Solutions
Okay, I know it sounds a little dramatic… but it's true.Over the last four months, Forrester Analysts Andre Kindness (@AndreKindness) and Lauren Nelson (@Lauren_E_Nelson) evaluated providers of data...
View ArticleDespite An Affair With My iPad, I Just Can’t Give Up My Laptop. . . Yet
A year and a half ago I broke up with Blackberry and started dating iPhone. It was a clean but cruel breakup: AT&T cancelled my T-Mobile contract on my behalf, the equivalent of getting dumped by...
View ArticleForrester In Your News: BYOD, Tablets, Microsoft, Death of the PC (Not),...
Do you remember your "Current Events" class? It was the one where there was always a pop quiz on what's happening in the news. Think if you were in that class today and there was a segment on business...
View ArticleForrester In Your News: Microsoft Takes Aim At Amazon's Cloud, Windows 8...
I write this week's "Forrester In Your News" from my apartment in Boston. Forrester's Cambridge office just across the Charles River from meis closed today, like many in the area, as events continue to...
View ArticleForrester In Your News: Browser Wars, BYOD (again!), x86 Servers, Disaster...
If IBM is thinking about exiting the server business, why should you in enterprise IT stay in it? If BYOD accelerates browser diversity, how will you develop and support corporate apps differently? And...
View ArticleQ&A With Charles Araujo, Author Of "The Quantum Age of IT"
Transformation: The topic of many, many conversations Forrester Analysts have with business and technology leaders everyday. But the definition and scope of transformation seems to vary widely...
View ArticleForrester In Your News: Happy Workers = Happy Customers, Windows 8,...
What do the top 3% of IT leaders know about workforce computing that you don't? When will (or won't) Windows 8 hit critical mass in enterprises? What about software-defined data centers and networks?...
View ArticleSix Steps Enterprise IT Should Take To Proactively Prepare For Windows 8
Two days ago I had an interview with the Head of End User and Desktop Services of a global pharmaceutical company. He mentioned that he's working through Windows 8, VDI, BYO and other key initiatives...
View ArticleThe Future of IT Infrastructure And Data Centers: A New Wave Of Consolidation...
Like a song stuck on repeat, enterprise IT hardware decision makers tell Forrester once again that consolidation and optimization top their list of priorities into 2014. According to Forrester's Q3...
View ArticleRethinking Your IT Infrastructure And Operations: Q&A With Christophe...
If you’re interested in how to rethink your approach to IT infrastructure and operations (I&O) to help your business better compete, I encourage you to read on . . . As I prepared for Forrester’s...
View Article
